Remember, on our panel at PDF, I pointed out one very obvious whopper, and you changed the subject?

I believe Dan Gillmor has pointed out many other errors in the book.

Me, I'm confused... we all see a lot of crap on the 'net ... but if you're paying attention, you see far, far more good stuff.

I handle problems all day, as a customer service rep, but even I see that the bad stuff represents a very small number of people, proportionately.

Fact checking is good.

Craig